Desktop Support Technician Job at TEKsystems, Troy, MI

T2M3d0pISmFkdXY3aVpWSVJZZ1FSSmZM
  • TEKsystems
  • Troy, MI

Job Description

Job Description

Job Description

Duration

6

Duration Unit

Month(s)

 

Req Description

 

Description

is looking to backfill and add an individual to their IT Support team. These individuals will be providing hands on as well as remote support to the employee base has locally. This includes regular employees as well as occasionally the C Suite user too. Technicians must be capable of providing hands on desktop support for fixing issues with hardware, imaging a device, troubleshooting peripherals as well as handle remote troubleshooting via a remote desktop tool or Microsoft Teams.

 

Enterprise Req Skills

Desktop Support,Technical support,Windows 10,Office 365,Teams,imaging,Customer service,Customer support

 

Job Title

desktop support

 

Top Skills Details

1) Excellent soft skills - these people will be in the building supporting C suite as well as regular employees
2) 2+ years of technical support experience - ideally both remote and in person support.
3) Experience with hardware and software shooting - specifically ticketing systems and imaging of devices

 

Worksite Address

Troy,Michigan,United States,48098

 

Additional Information

 

Drug Test Required

true

 

Experience Level

Intermediate Level

 

External Communities Job Description

TEKsystems is looking for strong, confident, and savvy desktop support technicians to join a growing automotive team in Troy, MI.

 

EVP

Magna is a growing company and positioned well to enter the EV space thru it\'s partnership with Fisker. These roles will be long term and give technicians a chance to grow their skills and join the organization as FTE\'s eventually.

 

Work Environment

Hybrid schedule - most guys come in 3 days and work from home 2. May start off more on site, but gives his guys the freedom to work from home once he feels comfortable with it. When things return to normal it will be 5 days on site in Troy, MI.

 

Additional Skills Tags

Customer service,Customer support

 

Additional Skills & Qualifications

Technologies - Windows 10 OS, Office 365, Microsoft Teams, and MS Office. Ticketing and Imaging tool used is a proprietary European system, but has a lot of similarities with your standard methodology here in the US. Customer service and soft skills are HUGE for this team and candidates must be sociable, professional, and well spoken.

 

Business Qualification

 

Impact to the Internal/External Customer

 

Interview Information

First step will be remotely and 2nd step will preferably be on site, but based off weekly Covid case numbers/safety.

 

Why is Position Open?

 

Business Challenge

They had someone put in their 2 week notice this week as their wife is a doctor and has to move to Florida. The other position will be a net new 1 as they want to be ready to handle support once they start getting more employees on site.

 

 

Job Tags

Similar Jobs

Lateral Link

Antitrust Attorney Job at Lateral Link

 ...About the Role: Lateral Link is assisting a prestigious national law firm in Chicago in its search for an Antitrust Attorney for its preeminent team. This is a coveted, highly-...  ...investigations . A license to practice law in the U.S. and at least 2 years of post-JD... 

Bennett Recruiting Services

Administrative Assistant (Bilingual Spanish) Job at Bennett Recruiting Services

 ...programs as needed. This position is eligible for a hybrid/remote workplace designation; however, the employee will be required...  ...timely enter case and client information into legal database; Data entry, scanning, copying, word processing, create and maintain... 

Fusion Medical Staffing-Nursing

Travel Post Anesthesia Care Unit (PACU) Registered Nurse - $1,786 per week Job at Fusion Medical Staffing-Nursing

 ...Fusion Medical Staffing-Nursing is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Gunnison, Colorado. Job Description & Requirements ~ Specialty: PACU - Post Anesthesia Care ~ Discipline: RN ~ Start Date: 05/05/2025~ Duration... 

Walmart Inc.

Independent Optometrist - Sam's Club Job at Walmart Inc.

 ...What you'll do at Position Summary... Independent Optometrist Sams Club Launch your services in Sams Clubs! As an Independent Optometrist leasing space inside our Sams Club, you will take a leading role in patient care with respect to eye and vision care... 

Elite Technical

Hospital Administrator Job at Elite Technical

Hospital AdministratorOur client, a multi-specialty and 24/7 ER veterinary group is seeking a Hospital Administrator for their SLC, UT hospital to lead a team of professionals dedicated to providing excellent patient and customer care!The Hospital Administrator...