Salesforce Business Analyst Job at RIT Solutions, Inc., Tampa, FL

TTgvM0luRmVmdXp4Z1pwT1Fvb1VSSkRN
  • RIT Solutions, Inc.
  • Tampa, FL

Job Description

Title-Salesforce Business Analyst


Location: Miami, FL
Onsite: Yes - 5 days per week onsite
Duration: 12 months+



Responsibilities:
  • Conduct in-depth business analysis to identify opportunities for process improvements and Salesforce enhancements.
  • Gather and document business requirements, creating detailed user stories and process flows.
  • Collaborate with stakeholders, including business leaders, developers, and project managers, to define and prioritize requirements.
  • Configure and customize Salesforce to meet business needs, including creating reports, dashboards, workflows, and custom objects.
  • Perform data analysis and data migration activities to ensure data integrity and accuracy within the Salesforce platform.
  • Develop and deliver training materials and support end-users to ensure effective utilization of Salesforce features.
  • Conduct system testing, create test cases, and coordinate user acceptance testing (UAT) to ensure high-quality deliverables.
  • Stay current with Salesforce releases, features, and best practices to provide proactive recommendations for system improvements.
  • Troubleshoot and resolve technical issues related to Salesforce and related applications.
  • Act as a liaison between the business and technical teams, ensuring alignment of project goals and objectives.
Qualifications:
  • Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
  • 3+ years of experience as a business analyst with a focus on Salesforce.
  • Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud.
  • Proficiency in creating detailed business requirements documents, user stories, and process flows.
  • Experience with Salesforce configuration, including reports, dashboards, workflows, and custom objects.
  • Familiarity with data migration, data management, and data integrity best practices.
  • Excellent problem-solving skills with the ability to troubleshoot and resolve technical issues.
  • Strong communication skills with the ability to effectively collaborate with technical and non-technical stakeholders.
  • Experience with Agile/Scrum methodologies and project management principles.
  • Salesforce Administrator certification is preferred; additional certifications (e.g., Salesforce Advanced Administrator, Salesforce Business Analyst) are a plus.
  • Proven ability to work independently and manage multiple priorities in a fast-paced environment.
RIT Solutions, Inc.

Job Tags

Similar Jobs

Insight Marketing Executives

Marketing Associate - Sports Minded Sales Job at Insight Marketing Executives

 ...and Promotions Associate, you will work directly with and report to the Marketing Manager. Responsibilities include: Researching target markets. Participating in product knowledge seminars and morning meetings. Providing direct customer service and sales... 

Sucré Table

Pastry Internship Program Job at Sucré Table

 ...run by Brenda Villacorta, a professionally trained Chef who has worked for Michelin Starred Restaurants in NYC, competed on many Food Network challenges, and is a well-known cake artist. Sucr Table features an elevated menu with seasonal ingredients. Our bakery... 

Spectrum Brands

Senior Regulatory Affairs Specialist - Global Pet Care Job at Spectrum Brands

 ...InformationThe Pet Care business unit of Spectrum Brands is based in St. Louis, Missouri...  ...the Senior Regulatory Specialist, you will work with cross functional teams, providing guidance...  ...(Monday and Friday are work from home, Tuesday- Thursday are in ourEarth City,... 

Forestown

Air Cargo Handling Director Job at Forestown

 ...leveraging advanced robotic technology for efficiency.As the Air Cargo Handling Director , you will oversee air cargo transshipment...  ...while optimizing processes and strengthening partnerships with airlines and logistics providers to deliver competitive, high-quality services... 

WellStreet Urgent Care

Urgent Care Nurse Practitioner/Physician Assistant Job at WellStreet Urgent Care

 ...Prisma Health Urgent Care seeks talented, patient-oriented Physician Assistants and Nurse Practitioners who are relentlessly dedicated to ensure the delivery of exceptional customer service by putting patients needs first. Prisma HealthUrgent Care has emerged as...