Part-Time Customer Service Representative - Upper East Side 69th Job at Restore Hyper Wellness, New York, NY

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  • Restore Hyper Wellness
  • New York, NY

Job Description

Restore Hyper Wellness Representative

Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of healthHyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love.

With 200+ locations across 40 states and a fast-growing national retail footprint, our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners.

Pay: $18-20/hr + monthly performance-based bonus potential Status: Part-Time Schedule: 12 shifts per months, weekend availability required

Position Summary: With Restore's continued growth and success, we are excited to hire a Full-Time Hyper Wellness Representative to be a part of our team in our Upper East Side 69th St (Manhattan, NYC) studio. We are looking for positive, energetic individuals with a passion for wellness and helping people! As a Hyper Wellness Representative, you will greet and welcome potential and existing clients to the studio, help clients determine the next steps in their wellness journey, promote membership sales, and help administer some of the services we have to offer. Additionally, you will perform other administrative and hands-on duties to help the General Manager manage the day-to-day operations of your studio, and assist with retention and ensuring current members are receiving the highest level of customer service.

What our Hyper Wellness Representatives love about working for Restore:

  • Free and discounted services
  • Monthly bonus potential
  • Comprehensive benefits
  • Paid standard holidays

Responsibilities:

  • Conduct studio tours and deliver an exceptional and versatile sales and service experience to all members and guests
  • Educate clients on Restore services, including medical benefits, precautions, and at-home care
  • Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales
  • Onboard new clients-this involves completion of medical waivers and creating guest profiles in POS system
  • Field incoming calls to schedule appointments and answer general questions
  • Assist in outgoing calls to clients for notification of promotions and events
  • Assist in the execution and coordination of the company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
  • Ensure a safe and clean studio environment for members and guest
  • Promote enthusiasm for health/wellness and the Restore brand
Restore Hyper Wellness

Job Tags

Full time, Shift work, Weekend work,

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