The Inside Loan Originator is responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage’s competitive mortgage products, services, and programs. This position consults with customers about their current and future needs to help achieve financing needs, collects and reviews all needed supporting loan documentation, and maintains minimum standards for production and quality. Job Responsibilities include establishing a presence for CCM, converting incoming leads, analyzing current rates and programs to provide accurate and timely information to borrowers, negotiating terms and conditions with borrowers, participating in all steps related to the origination of a mortgage loan including meeting with prospects, counseling borrowers, taking mortgage applications by phone, managing personal pipeline to ensure service standards and financial goals are met, learning various borrowing programs and processes and staying current with changes and new products, learning and utilizing various in-house technical systems and programs, evaluating credit requests and determining trends in a given marketplace, complying with all applicable federal and state compliance guidelines relative to the position, and being available to work varying hours and overtime if needed. Qualifications include minimum of 1 year of sales or origination experience in a consumer direct or call center environment, experience collecting and analyzing borrower income and negotiating skills, experience proactively soliciting new business, knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems, experience converting leads and in-bound calls preferred, NMLS License and State License under the SAFE Act are a plus, excellent analytical, communication and collaboration skills, and proficiency in Microsoft Office Suite.
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