Job Description

About us National Grid is hiring a Supervisor for our Meter Ops team in Brooklyn, NY. This is a full in-office position, no hybrid opportunity for this role. Every day, we deliver safe and reliable energy to homes, communities, and businesses. We are there when people need us the most, connecting them to the energy essential for their daily lives. As the pace of change in our industry and society accelerates, our expertise and proven track record uniquely position us to shape a sustainable energy future. To be successful, we must anticipate our customers’ needs, reduce the cost of energy delivery today, and pioneer the flexible energy systems of tomorrow. This requires us to deliver on our promises while continuously seeking new opportunities to grow both personally and as a business. Job Purpose The Supervisor will lead and direct employees in meter operations to ensure operations follow regulatory standards and safety policies. Key Accountabilities Monitor the performance of assigned staff, addressing issues such as absenteeism, discipline, and work standards to ensure efficient and effective operations. Ensure the safety of both the public and organizational personnel by adhering to National Grid’s safety policies and procedures. Serve as the primary point of contact for internal stakeholders and external agencies, providing support and ensuring service level agreements are met. Oversee the installation, testing, use, repair, and maintenance of gas meters and associated electronic instruments and devices. Supervise the inspection, acceptance, and standardization testing of gas meters and related electronic equipment. Possess thorough knowledge of high- and low-pressure gas systems and natural gas properties. Plan, direct, and prioritize the objectives and activities of in-house resources to ensure work is completed efficiently and in compliance with relevant policies and processes. Develop and maintain effective relationships with the gas operations, customer metering services, and engineering departments to support and coordinate work dependencies. Manage business, vendor, and consultant contracts to ensure all parties are informed of any changes to contracts, schedules, and decisions. Supervisory/Interpersonal- Experience Required Effective communication skills including the ability to make persuasive presentations to small audiences. Ability to build relationships across all levels of the organization. Qualifications Bachelor’s degree or 5+ years of related work experience in gas operations. Strong technical proficiency in gas testing and measurement. Proficiency in using computers and data analysis, and familiarity with various Microsoft applications. Experience in leading a team involved in transactional operations services. Solid understanding of tools and testing equipment utilized for gas meter testing. Working knowledge of operations within Meter Operations. Valid driver’s license required. Salary $137,000 - $164,000 a year This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. #J-18808-Ljbffr National Grid

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