Job Description

Job Description

Job Description

Midwest Tape | hoopla

Remote with flexibility to travel to headquarters up to 4-5 times a year.

Full-time role in the following states: OH, MI, IN, IL, NV, MT, CO, TX, TN, FL, MA, RI

We are not sponsoring applicants for work visas for this role.

About Midwest Tape | hoopla Digital:

For over 30 years, Midwest Tape has served libraries and their patrons with unparalleled access to the best content available in the media world. Our digital offering, hoopla Digital, combines the media and library expertise of Midwest Tape with the latest in web and mobile technology, delivering an all-in-one experience to the library world. As hoopla continues to grow on a global scale, we are expanding our team.

At Midwest Tape, we know our people are the reason for our success. We value our employees and believe in empowering them to help them thrive. We offer competitive pay and benefits, a healthy work/life balance, and appreciation for a job well done.

Position Summary:

We are seeking a motivated and detail-oriented Junior Jira Administrator to join our dynamic IT team. In this role, you will assist in managing and optimizing our Jira environment, supporting project teams, and ensuring smooth operations of our project management tools. This is an excellent opportunity for someone looking to grow their career in IT and project management.

Primary Duties and Responsibilities:

1. Assist in the configuration, maintenance, and administration of Jira and related tools.
2. Support users with Jira-related inquiries and troubleshooting issues.
3. Collaborate with project teams to gather requirements and implement Jira workflows.
4. Assist with creating Jira training and maintaining support documentation on Jira.
5. Design, maintain, and troubleshoot complex Jira workflows, screen schemes, permission schemes, and notification schemes
6. Participate in system upgrades and enhancements.
7. Assist in managing user permissions and access controls.
8. Generate reports and dashboards to support project tracking and performance analysis.
9. Quality check and test user requested data uploads into Jira.

Skills:

• Experience with Jira administration or similar tools (e.g., Confluence, Trello).
• Knowledge of scripting languages (e.g., Groovy, JavaScript) is a plus.
• Understanding of software development life cycles (SDLC).
• Experience with researching, evaluating, installing, and managing JIRA add–on.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies

Preferred Education Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or related field, or equivalent experience

Preferred Experience:

• 0-2 years of experience in Jira administration or a related role.
• Basic understanding of Jira and Agile methodologies.
• Familiarity with project management concepts and tools.

Physical Requirements / Work Environment :

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to regularly sit for extended periods of time.
• Perform repetitive motion-type tasks.
• Must be physically present for meetings, presentations, and training.

Benefits:

• Medical, dental, & vision insurance
• 401k + match
• Profit sharing
• Paid vacation and personal time
• Flex time
• 10 paid holidays
• Company performance bonus
• Holiday bonus
• Paid time to volunteer
• Training & career development opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Tags

Similar Jobs