Inbound Call Center Agent Job at Web Craft Stylers, Los Angeles, CA

T00vM0lYZFFmdS8xaVpoTFE0a1FRWnJJZ1E9PQ==
  • Web Craft Stylers
  • Los Angeles, CA

Job Description

Job Title: Inbound Call Center Agent

Location: Los Angeles, CA
Job Type: Full-Time

Job Summary:

We are seeking a dedicated and enthusiastic Inbound Call Center Agent to join our dynamic team in Los Angeles. As an Inbound Call Center Agent, you will play a crucial role in maintaining our high standard of customer service. You will be the first point of contact for our clients, handling various inquiries and providing essential support to create a positive customer experience.

Key Responsibilities:

  • Handle incoming customer calls and inquiries promptly and professionally.

  • Provide accurate information regarding products and services to customers.

  • Resolve customer issues and complaints in a timely and effective manner.

  • Document all customer interactions in the CRM system accurately.

  • Maintain a high level of customer satisfaction through active listening and problem-solving skills.

  • Collaborate with team members to improve overall service delivery and customer experience.

  • High school diploma or equivalent.

  • Excellent verbal and written communication skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to multitask and manage time effectively in a fast-paced environment.

  • Familiarity with CRM systems and call center technology is an advantage.

  • Positive attitude and a strong desire to help customers.

What We Offer

  • Competitive hourly wage ($16.00 - $25.50 per hour).

  • Comprehensive health, dental, and vision insurance.

  • 401(k) retirement plan with employer match.

  • Paid time off and company holidays.

  • Opportunities for growth and career advancement.

Job Tags

Hourly pay, Holiday work, Permanent employment, Full time,

Similar Jobs

Voca Healthcare

Travel Pathology Assistant - $1,658 per week Job at Voca Healthcare

 ...Voca Healthcare is seeking a travel Pathology Assistant for a travel job in Miles City, Montana. Job Description & Requirements ~ Specialty: Pathology Assistant ~ Discipline: Allied Health Professional ~ Start Date: ASAP ~ Duration: 13 weeks ~40 hours per... 

Chenega Corporation

Armed Security Officer Job at Chenega Corporation

 ...Are you a highly skilled and motivated security professional looking for an exciting opportunity? Chenega is seeking an Armed Security Officer to join our team in Edison, NJ . As an Armed Security Officer, you will play a crucial role in maintaining a safe and secure... 

Barbarian

Summer Internship Job at Barbarian

 ...will have you: collaborating with other interns, shadowing Barbarians on client work,...  ...Art Director, Copywriter Design Visual Design, UX Strategy Strategist...  ...Copywriter and Design applicants Github, web-based portfolio, Codepen or any other... 

Allied Universal®

Security Guard Interior Patrol Full Time Job at Allied Universal®

 ...Job Description Allied Universal, North Americas leading security and facility services company, provides rewarding careers that...  ...Government and more. Now hiring for a Security Officer Interior Patrol position paying $15 / hour! Full time Evening Shift... 

Management and Training Corporation

Instructor, Medical Assistant Job at Management and Training Corporation

 ...Paid time off and paid holidays ~ Professional development assistance ~ Career advancement opportunities MTC is proud to...  ...Requirements: Bachelor's degree preferred. Certified medical assistant, EKG technician and/or phlebotomy technician from a...