Job Description

The Human Resources Business Analyst will elicit, analyze, specify, and validate the business needs of stakeholders, including HR department staff and cross-functional teams. This role will gather and compile user requirements to understand the HR technology solutions needed for effective operations, focusing on core HR systems, including Dayforce and Netpresenter software. The HR Business Analyst will apply proven communication, analytical, and problem-solving skills to support informed technology decisions. Additionally, the role requires staying current with emerging HR technology trends to optimize business processes and ensure alignment between HR technology and organizational goals.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Responsibilities

The Human Resources Business Analyst will dual report to the Director of Human Resources and the Director of PMO, with responsibilities including:

Strategy & Planning

• Collaborate with project sponsors to define project scope and objectives.
• Identify and engage with key project stakeholders and establish user classes and characteristics.
• Conduct interviews, workshops, surveys, and other techniques to gather user requirements.
• Define the scope and parameters of requirements analysis for each project to outline its impact, outcomes, and success metrics.
• Prioritize requirements based on stakeholder and project needs.
• Evaluate and enhance existing requirements-gathering processes.

Acquisition & Deployment

• Assist with research on HR technology solutions that meet established requirements.
• Participate in the QA process to ensure that selected software and systems meet functionality requirements.
• Contribute to the selection of HR documentation and process software tools.

Operational Management

• Analyze requirements for completeness and alignment with ministry goals.
• Use standard templates to document requirements clearly and concisely.
• Translate conceptual user needs into functional requirements for the development team.
• Develop prototypes and interface specifications based on user needs.
• Create process models, diagrams, and documentation to guide project teams.
• Conduct peer reviews of business requirements for accurate interpretation.
• Communicate requirements changes to stakeholders to ensure understanding.
• Serve as the HR solutions subject matter expert (SME) for Dayforce and Netpresenter.

Requirements

• Experience in HR Technology: Demonstrated knowledge and experience with HRIS and employee communication platforms, specifically Dayforce and Netpresenter.
• Business and Technical Analysis: Proven experience in business analysis, requirements elicitation, and methodology development.
• Project Involvement: Experience in the implementation of HR technology solutions and systems.
• Communication Skills: Ability to create detailed and comprehensible documentation for both technical and non-technical audiences.
• Project Management: Familiarity with project management practices and software tools.
• IT and Software Development Concepts: Understanding of application development and principles.

Experience with the following is preferred

• Certified Professional in SHRM and/or International Institute of Business Analysis (IIBA).
• HR project experience involving employee engagement and system integration.
• Knowledge of relevant software platforms and mobile applications.
• Proficiency with Microsoft Office Suite and project management tools such as Monday.com.

Personal Attributes Desired

• Self-development focus
• Strong collaboration skills
• Innovation-driven mindset
• Detail-oriented
• Trust-building behavior
• Effective decision-making
• Information management expertise
• Valuing diversity
• Quick learning capability
• Customer focus
• Process optimization skills
• Accountability

Work Conditions

• May require occasional evening or weekend work to meet project deadlines.
• Extended periods of sitting and using a computer.
• Ability to participate in presentations and training.
• Some travel may be necessary.
• Combination of on-site and remote work from Barberton, Ohio.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills

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