Job Description

Job Description

Overview

We are looking for a highly motivated, and customer focused to join our team as a retail associate! As a Golf Shop Attendant, you are responsible for the Pro Shop and ensuring guests have an enjoyable golf experience by greeting guests in a courteous and efficient manner, recommending, and selling golf merchandise, and assisting with any requested course needs. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Maintain a great relationship with all guests and members of the team
• Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests
• Check in and register golfers as they arrive to play
• Will assist in creating unique and creative retail displays
• Be a master of the POS system
• Be highly organized with a strong understanding of where products can be found in the store
• Maintain a cash bank
• Be willing to jump in where needed to assist in delivering top service levels
• Responsible for the knowledge of any promotions or special items in stock
• Responsible for maintaining stock- all shelves are stocked and items needing ordered
• Responsible for keeping area clean
• Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
• Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
• Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.

• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.




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