Dispatcher Job at Forever Clean, Fuquay Varina, NC

T2NuMEtIWlFkKy93aFpWSVFvb1JRNXZQaEE9PQ==
  • Forever Clean
  • Fuquay Varina, NC

Job Description

Dispatcher Key Responsibilities:

1. Scheduling and Dispatching:

- Schedule and dispatch roll-off container deliveries, swaps, and pickups.

- Prioritize and assign tasks to drivers based on customer needs, location, and time constraints.

- Monitor driver progress throughout the day to ensure timely service.

2. Customer Service:

- Communicate with customers to confirm service requests and address inquiries or issues.

- Provide accurate service estimates and updates to customers.

- Handle emergency service requests and resolve customer complaints professionally.

3. Route Optimization:

- Plan and optimize routes to maximize efficiency and reduce operational costs.

- Adjust routes and schedules in response to changing conditions, such as traffic or last-minute customer requests.

- Utilize dispatch software and GPS systems to track vehicle locations and route progress.

4. Record-Keeping:

- Maintain accurate records of service orders, customer interactions, and driver logs.

- Ensure all paperwork is completed and submitted timely, including service tickets and compliance documentation.

- Prepare and distribute daily routes and reports.

5. Communication and Coordination:

- Coordinate with the operations team to ensure equipment and personnel availability.

- Communicate with drivers to provide instructions, updates, and support.

6. Compliance and Safety:

- Ensure all dispatch activities comply with company policies and regulatory requirements.

- Promote and enforce safety protocols for drivers and operations.

- Report any incidents or accidents promptly and assist in investigations as needed.

Job Tags

Similar Jobs

SERVICES ON-SITE

Mailroom and Warehouse Assistant - Part Time Job at SERVICES ON-SITE

 ...Daily Duties: Identify opportunities - office related, maintenance, cleaning, security/...  ...labels, ensuring they go out by scheduled times, obtain tracking number. Maintain and...  ...communication and literacy skills Job Type: Part-time Monday, Wednesday, and Friday - From... 

SmartLogic

Software Developer Job at SmartLogic

 ...timely response to any submissions. *** We are seeking a Software Developer with a successful track record in the planning,...  ...leading on youth workforce development, software developer apprenticeships, our Elixir Wizards | conference, and the Baltimore Women... 

Alamo Trust, Inc

Custodian Job at Alamo Trust, Inc

Job Description Job Description Job Description: This position is responsible for performing janitorial, housekeeping and other miscellaneous duties to ensure The Alamo Complex is maintained in a clean and sanitary manner for visitors and staff. DUTIES, RESPONSIBILITIES...

Softworld, a Kelly Company

Workday Analyst, Senior Job at Softworld, a Kelly Company

 ...Now Hiring: Senior HRIS Workday Analyst (Onsite Full-Time) Location: Onsite in Katy, TX area (no remote flexibility) Compensation: Competitive salary base plus FTE Benefits, PTO, perks and 401k We are seeking an experienced Senior Workday Analyst with deep... 

FindTalent

Directional Drilling Supervisor Job at FindTalent

 ...Job Description Job Description Job Title: Directional Drilling Supervisor Location: VA About the Job FindTalent is seeking a dedicated...  ...with all safety protocols, industry regulations, and company policies. Identify and resolve on-site challenges to keep...