Job Description

Operator/Data Entry

Concord, NC

Carolina’s Hometown Respiratory is currently seeking a full-time Operator/Data Entry for our Concord, North Carolina location. In this role, you will be responsible for high volume items, and our ideal candidate will have strong prioritization skills and great attention to detail!

What we can offer YOU:

• Group Health
• Dental and Vision
• Basic and Voluntary Life & AD&D Insurance
• Paid Vacations
• Paid Holidays
• 48 flex hours/year
• Company Party and appreciation dinners
• Matched 401(k) Retirement plan
• Pay: Starting at $15 per hour, offer dependent on experience

Schedule:

• Monday through Friday
• 8 AM – 5 PM
• The position is work-from-home eligible, after successful completion of a six-month orientation period!

The right candidate will have:

• High School diploma or GED
• Previous experience in data entry and/or an administrative role
• Experience in Home Medical Equipment is a plus
• Clean drug screen and background check

Our Operator/Data Entry will:

• Answer incoming calls and routes them to the appropriate department
• Communicate with customers by phone, mail, email and in person and referral offices, nurses and physicians
• Monitor incoming faxes for new orders for setup, delivery, pick-up, discontinuance, maintenance or changes in service
• Log all orders received from referral sources in the fax log system and in patients EMR. Distribute to Intake department for processing
• Create and/or maintain patients’ medical chart, account and EMR. Update insurance, physician, address, contact information as needed.
• Contact referral if immediate information is needed such as patients contact numbers and insurance information.
• Manage the document request fax lines.
• Take payments over the phone

Does this sound like the position for you? Apply with a current resume today!

We are Carolina's HomeTown Respiratory, the largest independent provider of the equipment and supplies designed for the treatment of sleep apnea in the Charlotte area with 16 years of experience.

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