Job Description
We are industry leaders in advertising, sales, and client acquisition, driving business growth through strategic consulting, powerful brand positioning, and high-impact campaigns that deliver measurable results. As an Authorized Rogers Representative , we are proud to work with one of Canada’s largest telecommunications giants - a company known for connecting millions nationwide through cutting-edge communication solutions.
We are looking for an Entry Level Client Account Manager to take charge of our Rogers account , ensuring exceptional service and results. In this role, you will manage client relationships, oversee customer accounts, and drive growth by maintaining a high level of customer satisfaction. Your primary focus will be on our client’s brand reach, strengthening partnerships, and maximizing business opportunities.
Entry Level Client Account Manager Responsibilities:
Act as the main point of contact, build and maintain strong client relationships, fostering long-term success
Identify opportunities for growth and expansion within the client account
Work closely with sales and marketing teams to drive performance and achieve targets
Analyze account performance data and provide strategic recommendations
Ensure client satisfaction by proactively addressing concerns and delivering solutions
Work directly with the customers, providing them with product knowledge, addressing their inquiries, and ensuring a smooth, positive experience
Resolve customer concerns efficiently and professionally, maintaining reputation for excellence in service
We offer many perks and benefits to our team, here are some of them:
Career development and upward mobility: our clients choose to work with us because we invest in our team’s success. We never hold back when it comes to developing our people, your hard work and top performance are always recognized and rewarded. Whether it is through promotions, bonuses, or new opportunities, we ensure that dedication leads to career advancement .
Uncapped earning potential: competitive pay, client recognition bonuses and incentives for top performance. Our top associates make six figures , we are committed to our team's success.
Exclusive industry exposure: work closely with one of the country’s largest companies and gain firsthand knowledge from industry experts.
Comprehensive training, no experience required. To ensure we consistently deliver above-average results and exceed client expectations, we provide a mandatory, fully paid training program for all new hires. This in-depth program covers sales strategies, client communication, de-escalation techniques, and core business fundamentals, equipping you with everything needed for success.
This is not a remote role, your ability to work full time at our office in Burnaby is required. We welcome all interested candidates and look forward to hearing from you. Our HR team will reach out to you within 72 hours.
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