Job Description

Business Analyst

Work Schedule: Hybrid (T, W, Th onsite; M, F remote)

Job Type: W2, Contract

Reports To: Director – Efficient Digital Supply Chain

Efficient Digital Supply Chain (EDSC) is a global initiative to optimize our operational supply chain by digitizing the flow of goods from suppliers to restaurants, providing end-to-end product case-level traceability and inventory management automation using IoT (Internet of Things) technology.

The Business Analyst will partner closely with global supply chain, digitalization, technology, suppliers, and distributors to understand and analyze existing business processes, identify areas for improvement, and implement solutions to enhance operational efficiency. This role involves working closely with stakeholders to understand their needs, gathering and documenting requirements, and ensuring that solutions align with business objectives.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to gather and document business requirements.

• Process Analysis: Analyze current business processes and workflows to identify inefficiencies and areas for improvement.

• Solution Design: Develop and propose solutions that meet business needs and improve operational efficiency.

• Documentation: Create detailed documentation, including business requirements, process maps, and functional specifications.

• Stakeholder Management: Maintain effective communication with stakeholders throughout the project lifecycle.

• Testing and Validation: Assist in the testing and validation of new systems and processes to ensure they meet business requirements.

• Training and Support: Provide training and support to end-users to ensure successful implementation and adoption of new solutions.

• Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices.

Key Skills and Competencies:

• Analytical Thinking: Strong analytical skills to assess complex business processes and identify solutions.

• Communication: Excellent verbal and written communication skills to interact with stakeholders and document requirements.

• Problem-Solving: Ability to identify problems, develop solutions, and implement changes effectively.

• Technical Proficiency: Familiarity with business analysis tools and software, such as Microsoft Excel, Visio, and project management tools.

• Project Management: Basic understanding of project management principles and methodologies.

• Attention to Detail: High level of accuracy and attention to detail in documentation and analysis.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, or a related field.

• Experience: Minimum of 3-5 years of experience in business analysis or a related role.

• Certifications: Relevant certifications, such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis), are a plus.

Personal Attributes:

• Team Player: Ability to work collaboratively with cross-functional teams.

• Adaptability: Flexibility to adapt to changing business needs and priorities.

• Initiative: Proactive approach to identifying and addressing business challenges.

• Customer Focus: Strong focus on delivering value to stakeholders and end-users.

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