Job Description

A-Line Staffing is now hiring Benefits Customer Service Representative’s in Buffalo, NY. The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Benefits Customer Service Representative position, please contact Dan Lupo at A-Line Staffing.

Job Title: Remote Benefit Customer Service Representative (Local Candidates Only)
Location: Buffalo, NY (Work From Home OR Onsite - Must Reside Within 2 Hours of Facility)

Pay DURING Training: $16.50/hour | $17.25/hour for Bilingual (English/Spanish)

Pay AFTER Training: $18 | $18.75/hour for Bilingual (English/Spanish)

• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Benefits Customer Service Representative Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs

• During our busy season you will be expected to work a 40-hour week and overtime when requested.

• During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.

• Your choice of Remote Role or On Site, MUST BE LOCAL. You will go onsite for day 1 to pick up equipment and also be required to come in for meetings or major projects.
• The required availability for this position is Monday – Friday between 8am -9pm.

Benefits Customer Service Representative Responsibilities

• As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process, and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients. You will spend your day either on the phone, or providing assistance through web chat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication.

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